Who we are
Premium Services US is an exterior home services company at 155 Park Ave, Amityville, NY 11701. You can reach us at (934) 500-2940 or contact@premiumservicesus.com. This policy covers premiumservicesus.com.
What we collect
- When you ask us to call you back: your name, phone number and ZIP code, the page you were on, the language you chose and, if you arrived from a Google ad, the ad click ID.
- When you book an estimate: the details you enter in our booking calendar, which runs on Cal.com.
- When you call or text us: your phone number and what you tell us. Calls from our ads can go through a Google forwarding number, which reports details such as the call's length and area code.
- Basic technical data: like any website, our hosting provider logs IP addresses, browser type and pages visited for security and performance.
How we use it
We use your information to call or text you about your quote, schedule and do the work, keep a record of your request and see which of our ads bring in customers. We do not sell or rent your information. We don't send you marketing texts or emails unless you ask us to.
Who helps us handle it
We share information only with the services that run our business for us, and only for that purpose:
- Brevo delivers your callback request to our inbox.
- Vercel and Convex host this website and the system where we keep track of requests.
- Cal.com runs the booking calendar.
- Google measures which ads lead to a request or a call.
Cookies
Our Google Ads tag uses cookies to tell us when a visit from an ad turns into a request or a call. Cal.com may set cookies when you open the booking calendar. You can block cookies in your browser settings and turn off personalized ads at adssettings.google.com.
How long we keep it
We keep your information as long as we need it to give you a quote, do the work and keep normal business records. You can ask us to delete it at any time.
Your choices
To see, correct or delete the information we have about you, email contact@premiumservicesus.com or call (934) 500-2940. This site is not meant for children under 13, and we don't knowingly collect their information.
Changes
If we change this policy, we'll update this page and the date at the top.
Resumen en español
Cuando nos pides que te llamemos, guardamos tu nombre, teléfono y código postal para devolverte la llamada, darte la cotización y hacer el trabajo. Si reservas por el calendario, los datos pasan por Cal.com. Usamos Brevo para recibir tu solicitud, Vercel y Convex para el sitio y nuestro registro de solicitudes, y Google para medir qué anuncios funcionan. No vendemos ni alquilamos tus datos. Para verlos, corregirlos o borrarlos, escríbenos a contact@premiumservicesus.com o llama al (934) 500-2940.